Design Process

We have a very flexible design process. You will always be kept up to date on the progress of our work.

How long the project will take depends mostly on your availability. Giving us clear direction is important in order for your process to run smoothly and in a timely matter. Because your business is important to us, we always work as quickly as possible. So please feel out our questionnaire completely – (we will email this to you upon your request to have a website design).

The sooner that you are able to review your designs and give us feedback, the sooner we can continue with your design. If you are slow to respond, this could result in your design completion time getting pushed back and lengthening the project time.

Website Design Retainer Fee

You will need to make a $100 (non-refundable) retainer fee, once the mock-up design layout has been made, before the implementing/coding process will begin. Payment via Paypal is preferred.

Website Design Process

We will work up some static mock-ups of your site for you to view. Once completed, we will email you the preview for you to view. This will be your chance to tell us what you like and what you don’t like. Feedback from you at this point is VERY important. Please make sure that you list every change that you wish to be made before your final mock-up.

Making any major changes to the design once it has been moved to the implementation process, may result in an increase to the original estimated price. Three (3) major revisions are allowed, which would include items such as new graphics, functionality features, or dramatic changes to the design. Minor revisions will be accepted throughout the process.

The design of your website is very important, so please be clear in all correspondence regarding any/all changes that you want made to the design.

We will give you advice if we don’t think a design will be user friendly, visually appealing, slow loading, or anything else we feel will not look/work right.

You will be responsible for providing all text content. The more information you have up front, the quicker the design process will be.

Once your final mock-up is complete, the implementation process will begin.

Implementation Process

During the implementation process is where we will actually start building your site; integrating your design and setting up/customizing your shopping cart or store. At this time, NO major revisions are allowed without an increase in the price as quoted.

You are responsible for acquiring your own domain name and hosting service. This will need to be acquired prior to your site going online.

At this time we will also need important information (such as your wp login information, ftp/cpanel login and password, etc.) in order to install your new design.

We will run your site in our test environment, and once you are happy with it, the remaining project balance will be collected and your site will be moved to its final location.

You will have the opportunity at this time to make any minor changes, such as links, text color changes, content additions, etc. We will try our best to complete all of your changes. Any imagery and layout changes cannot be made at this time, those were to be made during the mock-up stage.

We will add inventory to your store, if desired, for an extra fee.

Going Live

Once your design is on your domain, we will test it once again and put together the final touches.

Then…we will walk you through your website, step by step via phone or email. You will need to review any information that we have given you regarding your site and ask any technical questions that you might have.

We will always be available for ANY questions that you might have about your website (this does not include maintenance to your site). Most all of our customer service is handled via email, but we also offer customer service by telephone if needed.

We also offer website maintenance (for an additional fee) which includes adding text/images which will be provided by you via email, as well as general maintenance to check and make sure links/images are working properly.

*Price quotes are valid for up to 14 days from date of quote.*

**Please note that due to the nature of the services provided, all payments are non-refundable. All sales are final.**